Privacy Policy

1. Information We Collect

When you create an account on SmartHostel, we collect personal information including your name, email address, phone number, national ID, and address. We also collect data related to your room bookings, meal orders, and payment transactions to provide our services.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our hostel management services
• Process room bookings and meal orders
• Handle payment transactions
• Send email notifications related to your account and bookings
• Improve and personalize your experience

3. Data Security

We take the security of your data seriously. All passwords are encrypted, and we implement industry-standard security measures to protect your personal information. Access to user data is restricted to authorized administrators only.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Your data is used solely for the operation of SmartHostel services. Hostel administrators may access booking and meal order information relevant to their management duties.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Update or correct your profile information
• Request deletion of your account
• Change your password at any time

6. Cookies & Local Storage

SmartHostel uses cookies and local storage to maintain your authentication session and remember your preferences (such as theme settings). These are essential for the application to function properly.

7. Contact

If you have any questions about this Privacy Policy, please contact us at our contact page.